Mannat Rugs – Frequently Asked Questions (FAQs)

1. Where can I buy Mannat Rugs?
You can shop our exclusive rugs and home décor online at mannatrugs.com.

2. Do you offer different sizes for rugs?
Yes! We provide multiple size options to fit every room. You can explore our full Rug Size Guide to find the perfect fit.

3. Can I customize a rug?
Absolutely! On each product page, you’ll find a “Customize Your Rug” section where you can request any size or shape for the same design.

4. Do you offer bulk order discounts?
Yes, we do! Interior designers, architects, and hospitality developers can join our Trade Program for exclusive discounts and design support.

5. How do I care for my rug?
Each rug is crafted to last. Check our Rug Care Guide for detailed tips on cleaning and maintenance.

6. Do you ship internationally?
Yes, we ship worldwide. Full details are available in our Shipping & Delivery Policy.

7. How long does delivery take?
Delivery timelines vary by location and product type. Estimated shipping times are outlined at checkout and in our Shipping & Delivery Policy.

8. Do you offer free shipping?
Yes! We offer free shipping across the USA and worldwide on all orders.

9. What payment methods do you accept?
We accept all major credit/debit cards, Shopify Payments, and PayPal, along with other secure payment options at checkout.

10. Can I return or exchange a rug?
Yes, returns and exchanges are accepted under certain conditions. Please see our Cancellation & Refund Policy for details.

11. How do I know which rug is right for my space?
Our Rug Size Guide can help you choose. You can also reach out to our team for personalized suggestions.

12. Do your rugs shed?
Some natural fiber rugs may shed lightly at first, which is normal and will reduce over time with proper care.

13. Are Mannat Rugs eco-friendly?
Yes, we focus on sustainable, artisan-made rugs and natural materials whenever possible.

14. Do you offer washable rugs?
Yes, we offer a range of washable rugs that are perfect for homes with kids and pets. They combine practicality with luxury design.

15. Do you offer wholesale?
Yes! For bulk or wholesale inquiries, please email contact@mannatrugs.com or explore our Trade Program.

16. Can I track my order?
Yes, once your order ships, you’ll receive a tracking link via email.

17. What if my rug arrives damaged?
Please contact us immediately at contact@mannatrugs.com with photos, and we’ll arrange a replacement or refund.

18. Do you have a physical store?
Currently, we operate online only, with our billing office located at 30 N Gould St R, Sheridan, Wyoming 82801, United States.

19. Do you run seasonal discounts?
Yes! We offer exclusive seasonal sales and promotional discounts. Sign up for our newsletter to stay updated.

20. Where can I read more décor tips?
Our Blog features styling ideas, décor inspiration, and expert rug advice.

21. How do I contact Mannat Rugs?
You can reach us at contact@mannatrugs.com or call us at +1 (250) 891-3437.