Privacy Policy

This Privacy Policy describes how mannatrugs.com (referred to as the “Site,” “we,” or “us”) collects, uses, and shares your personal information when you visit or make a purchase from us. By using the Site, you agree to the terms outlined in this Privacy Policy.

Collecting Personal Information

When you visit the Site, we collect information that helps us serve you better, fulfill orders, and improve our offerings.

We collect device information, such as your browser type, IP address, time zone, cookies, pages visited, search terms, and usage patterns. This helps us load the Site accurately and understand visitor behavior. Device data is collected through cookies, tags, web beacons, pixels, and log files.

We also collect order information including your name, billing and shipping addresses, payment details (such as credit card information), phone number, and email address. This information is necessary to process your order, arrange shipping, communicate with you about your purchase, and help detect fraud. This data is collected directly from you during the checkout process.

Additionally, when you contact us for support, we collect any customer support information you provide. This allows us to offer effective and timely customer service.

Sharing Personal Information

We only share your personal information with third parties when it is necessary to operate our business. For example, we use Shopify to power our online store. You can learn more about how Shopify uses your personal information by reviewing their privacy policy at shopify.com.

We may also disclose your personal data to comply with applicable laws and respond to lawful requests such as subpoenas, court orders, or other legal processes.

Behavioral Advertising

We may use your personal information to provide you with personalized marketing and advertising experiences. For instance, we use Google Analytics to better understand how visitors use our Site. You can opt out of Google Analytics by visiting tools.google.com/dlpage/gaoptout.

We may share non-sensitive usage data with advertising partners like Facebook and Google Ads to deliver more relevant advertisements. You can manage your advertising preferences through your Facebook Ads Settings, Google Ad Preferences, or the Digital Advertising Alliance Opt-Out portal.

Your Rights

If you are a resident of the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR). These include the right to access, correct, or delete your personal data, the right to object to automated decision-making, and the right to withdraw your consent at any time. We process your data based on your consent, the performance of a contract, legal obligations, and our legitimate business interests.

If you are a California resident, you are protected under the California Consumer Privacy Act (CCPA). You have the right to know what personal data we collect, request deletion or correction of your data, and opt out of the sale of your personal information. Please note that we do not sell personal data. To exercise your rights under GDPR or CCPA, you may contact us at info@mannatrugs.com.

Cookies

We use cookies to enhance your experience on our Site. Cookies allow us to remember your preferences, analyze website performance, and personalize advertising. Our Site uses functional cookies, performance cookies, and advertising cookies. You can manage cookie settings through your browser, or learn more by visiting allaboutcookies.org.

Do Not Track

Please be aware that we do not alter our data collection practices when we detect a "Do Not Track" signal from your browser. This is because there is no consistent industry standard for responding to such signals.

Data Retention

We retain your personal information only for as long as necessary to provide our services or as required by law. If you wish to request that your information be deleted, you may do so by contacting us.

Security

We follow industry best practices to protect your personal data. While no method of transmission over the internet or method of electronic storage is 100% secure, we are committed to keeping your data safe. We encourage you to use strong passwords and avoid sharing your login credentials with anyone.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business, legal obligations, or industry practices. Any updates will be posted on this page with an updated effective date.

Contact Us

If you have questions, need more information, or would like to make a complaint, you may contact us at info@mannatrugs.com.