Contact-Us

Customer Support & Customization: contact@mannatrugs.com

Business Inquiries: info@mannatrugs.com
Phone: +1 307 533 7088

Have Questions?

Frequently Asked Questions

You can reach us anytime by email at contact@mannatrugs.com . Our team is available 24×7 to assist you
Yes, absolutely! We offer rug customization as per your requirements.
To customize, simply fill out the form on our Contact Us page. Our team will get in touch with you shortly to discuss your design.
Yes, we do! Interior designers, architects, and hospitality developers can join our Trade Program for exclusive discounts and design support.
Yes, returns and exchanges are available under certain conditions. Please check our Cancellation & Refund Policy for full details.
Yes! Once your order is shipped, you will receive a tracking link via email. You can also track your order from the “Track Order” section in the footer using your Order ID.
Yes, we do provide sample rugs so you can check the quality before placing a full order.
Delivery timelines are mentioned on each product page. Since most of our rugs are made-to-order, hand-tufted wool rugs take 3–4 weeks and washable rugs take 2–3 weeks on average.
Our rugs are crafted using high-quality materials such as wool, silk, cotton, and blends, ensuring durability and comfort.
Yes, our support team is always available to assist you even after your purchase for any queries or concerns.